FAQS

We have a well-established international logistics and customs clearance team that provides end-to-end, door-to-door logistics services, covering sea freight, air freight, and container shipping (including 40-foot high-cube containers). We handle customs declaration, inspection, and documentation throughout the entire process, ensuring the safe and timely delivery of your equipment.

We offer professional equipment refurbishment, precision calibration, and customized modification services. Based on the needs of distributors and end customers, we perform targeted overhauls to ensure equipment is perfectly aligned with local production processes and usage standards.

We support a variety of internationally recognized, security-compliant payment methods, including T/T wire transfers and letters of credit (L/C), among others. Payment terms can be flexibly negotiated based on the scale and specific needs of the agency partnership, ensuring the security of funds for both parties and smooth collaboration.

We maintain ample in-stock inventory: standard equipment can be shipped within 7–15 days, while fully customized turnkey projects can be delivered in as little as 30 days. We provide end-to-end logistics tracking to ensure agents can pick up their orders promptly and deliver to end customers swiftly.

We provide end-to-end after-sales support, including equipment warranties, technical guidance, troubleshooting, and parts supply. In addition, we have a dedicated international trade and technical team that offers 24/7 support to meet agents’ needs and resolve equipment operation and maintenance issues for our overseas customers.

We strictly comply with international trade regulations: all equipment undergoes professional testing and compliant customs clearance, and we provide complete export documentation and quality inspection reports. Our products are tailored to meet the import, safety, environmental, and other regulatory requirements of different countries, ensuring smooth customs clearance and safe operation for our customers.

Our collaboration process is simple and efficient: 1. Initial inquiry and qualification review; 2. Signing of the agency cooperation agreement; 3. Product selection, order placement, and payment; 4. Shipment of equipment, customs clearance, and logistics; 5. After-sales support and ongoing empowerment, with dedicated point-of-contact throughout the entire process to ensure smooth and efficient progress.

We offer highly competitive wholesale prices, a stable inventory of ready-to-ship products, end-to-end foreign trade services—including customs clearance, logistics, and documentation—and brand licensing and marketing support, helping distributors quickly penetrate local markets and achieve high-profit returns.

Our products are widely compatible with global applications in machining, civil engineering and infrastructure construction, food production, cold-chain logistics, equipment installation, and more, meeting the production and operational needs of diverse customers such as overseas factories, construction crews, rental companies, and food enterprises.

All equipment undergoes professional inspection, maintenance, and refurbishment, restoring performance to 85%–95% of the original factory specifications. This delivers exceptional value compared with new units and enables immediate deployment in production. In addition, we provide end-to-end compliance services tailored to meet overseas customers’ full procurement, logistics, and after-sales needs.

Our core business focuses on five major categories of used industrial equipment: second-hand machine tools, used construction machinery, used refrigeration equipment, used food-processing equipment, and used lifting equipment. We serve a wide range of applications, including industrial production, construction projects, and commercial temperature control, with a comprehensive selection of models and ample in-stock availability.

AiJiuKu is a professional provider of overseas trade services for used industrial equipment, with deep expertise in the markets for used machine tools, construction machinery, refrigeration, food processing, lifting equipment, and more. Backed by years of industry experience and an extensive global supply-chain network, we focus on delivering “high cost-effectiveness, quality assurance, and one-stop service” to help clients worldwide build production lines at low cost and operate their businesses efficiently.